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Privacy Policy

The Pollinator Project LBG Privacy Policy

  1. Introduction

This privacy statement details how we use personal data in compliance with The Data Protection (Bailiwick of Guernsey) Law, 2017.  We have written it to help you understand how and why we collect personal information about you, the types of data we collect and what we do with that information. It also lays out your rights.

For any questions about this policy, you can contact us via email  or write to us at our registered address: Ellisfield, Ruette Des Fries, Castel, Guernsey, GY5 7PW.


  1. Who we are

We are the Pollinator Project LBG and are registered as a charity in Guernsey. Our registration number is 69860, our charity number is CH671 and we are also registered with the Office of the Data Protection Authority: DPA7344.


  1. What do we do

We’re a local charity dedicated to making a real difference to our natural environment by protecting our pollinators: the bees, butterflies, moths and other insects that help give us the food on our tables, and the colourful flowers in our lanes and gardens. We do this through education, protecting habitats, campaigning and supporting science.


  1. Data protection principles

We will ensure that your personal data is processed carefully and that we accept accountability for it. This means your personal data will be processed lawfully, fairly, and transparently and only for the purpose for which it is intended. We will also make sure we don’t collect irrelevant or excessive data, ensure it is accurate, not kept longer than needed and that we maintain integrity and confidentiality. 


  1. The type of personal information we collect

Currently, we collect and process data that includes:

  • Names, addresses, email addresses, and telephone numbers
  • Bank or other payment details if we need to pay you or if you transact with us
  • If you use our website we will collect standard usage data including IP addresses, and your choice of web browser
  • Your support for our campaigns or attendance at events we have run
  • Email addresses for any newsletters, surveys or campaigns we run
  • Your location if you use one of our apps
  • Your place of work


  1. Special Category Data
  • If you volunteer with us we may collect references, criminal record checks, details of emergency contacts and medical conditions
  • We may also collect sensitive personal data if you have an accident during one of our events so we can comply with our health and safety policy and legal responsibilities


  1. The purpose and lawful basis for which we process your personal data

Under the Data Protection (Bailiwick of Guernsey) Law, 2017, the lawful bases we rely on for processing your personal data are detailed in the table below:


Data Processing Activity

Type of Personal Data Processed


Lawful basis for processing

To register your planned or actual attendance at an event

Name, address, email address, date of attendance, telephone number


Legitimate business interests

To carry out a financial transaction with you

Bank account name, account number, sort code, or debit card information



Informal market research; response to questionnaires

Verbal or written personal views and opinions


Legitimate business interests


Name, address, email address, telephone number


Legitimate business interests


Bank account name, account number, sort code, tax code, social security code




CV, references, emergency contact details


Contractual, vital interest


Your attendance at organised events or participation in on-line or written training courses




To comply with a lawful requirement




  1. Consent

When we are not relying on legal, contractual, or legitimate business interests to collect your data we rely on your consent. We can get that orally, by email or through an online process. You can withdraw that consent at any time by letting us know that’s what you want to do. It may however mean that we cannot provide you with one or more of our services.



  1. Consent for Images 

We only take photos, video or audio recordings at public or private events and use them on our website, social media and press releases if you give us verbal or written consent. If participants are under the age of 16 we will ask the permission of a responsible person, e.g. parent, guardian, teacher or group leader. 


We will try to ensure that any representative of the media providing coverage at our events, similarly, asks for consent prior to using photos or recordings for use on media channels.  


We are not responsible for any photographs or recordings taken by members of the general public at public events or photographs or recordings taken by private groups, for their own use. 


  1. Sharing your data with third parties

We will not disclose any personal data to a third party without your explicit consent except in the following situations:


We may share posts on social media, which may mean personal data is visible to other parties beyond the respective project page. The Pollinator Project is not responsible, and cannot control, who may see information, posts, likes and comments on other social media pages. All shares and posts will be relevant to our purposes.


From time to time we may use selected third-party services including Mailchimp and Eventbrite.  They each maintain their own privacy policies (Mailchimp privacy policy, Eventbrite privacy policy), and are registered with Privacy Shield ( which provides a mechanism for U.S. companies to comply with E.U. data protection requirements.  These companies may store your data on servers outside of the UK/European Economic Area.


  1. Cookies

What are cookies?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.


What types of cookies do we use?

Third Party Statistics Cookies: These cookies help programmes like Google Analytics to determine the number of visitors to our website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. This data help us understand and analyse how well the website performs and where it needs improvement.

Functional Cookies: These are the cookies that help certain non-essential functions on our website. These functions include embedding content like videos or sharing contents on the website on social media platforms.


How can I control my cookie preferences?

Different browsers provide different methods to block and delete the cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit,


  1. The sources from which we collect your personal data

Most of the personal information we process is provided to us directly by you for the purposes of volunteering, attending an event, communications, financial transactions, employment, or complying with other legislation.


  1. Who we may share your personal data with

We may share your data internally among volunteers and directors of the charity for our legitimate purposes. We may also share this information if there is a legal requirement to do so.


  1. How we store your personal information

Your information is securely stored either at our registered address or on password protected computer drives.

We will not keep personal data for longer than is necessary. This means that personal data will be erased from or destroyed from our digital and paper-based systems when it is no longer required. Generally, that will be for a period of 7 years; unless there is a legal obligation to retain it for longer. 


  1. Your data protection rights

Under the Data Protection (Bailiwick of Guernsey) Law, 2017, you have the right to:

  • Information about personal data collected from you
  • Access
  • Object to processing for direct marketing purposes
  • Object to processing on grounds of public interest
  • Object to processing for historical or scientific purposes
  • Rectification
  • Erasure
  • Restriction of processing
  • Not be subject to decisions based on automated processing
  • Data portability


For further information on exercising your rights listed above, please visit the following link: Individuals Rights · ODPA


In almost all circumstances, you are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please use our contact details below if you wish to make a request.


  1. How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using our contact details below. You can also complain to The Office of the Data Protection Authority (ODPA) if you are unhappy with how we have used your data. Their address is: The Office of the Data Protection Authority, St Martin’s House , Le Bordage, St. Peter Port, Guernsey, GY1 1BR ;; 01481 742074.       



  1. Our contact details:

Name: The Pollinator Project LBG

Registered Address: Ellisfield, Ruette Des Fries, Castel, Guernsey, GY57PW